Privacy Policy

This Privacy Policy explains how Callflow Marketing LLC ("we", "us") handles information in connection with this website and our live-transfer call services. By using the site or submitting the contact form, you agree to the practices described here.

Information we collect

• Information you provide. When you submit the contact form we collect the details you enter — such as your name, work email, phone number, agency, licensed states, verticals, and any message.
• Caller consent records. For callers routed to agents, we capture and store opt-in consent and related call metadata to support TCPA compliance.
• Usage data. Standard server logs and privacy-respecting analytics (no cross-site advertising cookies).

How we use information

• To respond to enquiries and provide sample calls and pricing.
• To set up, route, and bill call campaigns you request.
• To maintain consent trails and meet legal and regulatory obligations.
• To secure, operate, and improve the service.

Sharing

We do not sell your personal information. We share information only with service providers who help us operate (for example, email and hosting), with licensed agents to whom a consented call is routed, or where required by law.

Retention

We retain enquiry and consent records for as long as needed to provide the service and to meet legal, tax, and compliance requirements, then delete or anonymise them.

Your choices

You may request access to, correction of, or deletion of the personal information you submitted by emailing contact@callflowmarketingllc.com.

Contact

Questions about this policy can be sent to contact@callflowmarketingllc.com.